After the returned product is received, inspected and approved, ZIIZOO processes the refund to the original payment method within 5 business days. Your bank or payment provider may need additional time to post the credit. Read the full Returns & Refunds Policy →

You may cancel an order before it has been shipped. Once it has left the warehouse, it cannot be cancelled and must instead follow the applicable return process. Read the full Shipping Policy →

When tracking information is available, you can review it under My Account → Orders. A new tracking number may take several days to become active on the carrier's website. Read the full Shipping Policy →

Unless stated otherwise at checkout, orders are shipped duty unpaid. Import duties, taxes, customs charges and processing fees are the customer's responsibility. Read the full Shipping Policy →